Gavin Beddow <p><strong>Faulty or Damaged goods</strong></p> <p>If an item is or appears to be faulty or damaged on receipt please notify us immediately by email. If the item requires returning to us we will issue a reference number which should accompany the item. On your receipt of this number the item should be returned to us within 7 days. You are responsible for returning the item so we would recommend that a recorded and insured delivery service is used.</p> <p>After examination, If the item is faulty we will either replace where possible or refund if not.</p> 2009-03-21T15:56:24+00:00 returns-policy 3243012 2009-03-21T15:56:24+00:00 185712 2009-07-31T17:57:54+01:00 <strong>Faulty or Damaged goods</strong> If an item is or appears to be faulty or damaged on receipt please notify us immediately by email. If the item requires returning to us we will issue a reference number which should accompany the item. On your receipt of this number the item should be returned to us within 7 days. You are responsible for returning the item so we would recommend that a recorded and insured delivery service is used. After examination, If the item is faulty we will either replace where possible or refund if not.